Number of horses booked will be paid for unless prior notification of less riders is made. The organisation for a horse riding tour can take up to 2 hours prior to a ride so please be considerate of our staff when considering changes to your bookings.

Cancellations made less than 2 hours before a booked tour will incur a charge of 50% of the total booking fee. Failure to arrive for a booked and confirmed tour will incur a charge of 100% of the
total booking fee.

Once payment is made on the day, no refunds will be given.

All riders must complete the liability/waiver paperwork prior to mounting. Minors under the age of 18 must have a Parent/Guardian complete the liability waiver paperwork prior to engaging the horses.

All Children 14 years and under should be accompanied onsite by a Parent/Guardian.*
*Note it is not a necessity that the Parent/Guardian join a ride.

If riders disrespect our horses, staff or other riders, they will be asked to dismount without refund.

Should the instructors feel riders are acting in an unsafe manner, or if riders fail to listen to instructions, SCHR has the right to end the ride immediately. SCHR instructors have the authority
to remove said rider(s) from their horse.

SCHR reserves the right to cancel a ride for any reason, including but not limited to weather conditions, safety, security, or minimum numbers not being achieved (2 people required). A full refund
will be given if previously paid or ride will be rescheduled.

SCHR does not operate on days of CODE RED fire warning days.

Approach all horses in a respectful manner. Although all of our horses are friendly, please approach them in a safe and respectful manner.

Running, yelling, screaming, etc. around horses is not permitted. Please do not approach horses from behind.

Anyone who participates in activities with us permits us to add their e-mail to a mailing list for monthly electronic newsletters and/or advertising purposes unless you advise us otherwise.

SCHR will designate a horse to each rider – horses are selected based on riders’ height,weight and experience level.

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